These are the IELTS rules and regulations for a request of IELTS test cancellation.
Please study carefully before submitting the request.
A cancellation can only be made once (never requested for a postponement before
either), and at least 10 working days before the test date (NOT including Sundays
and public holiday(s)).
A cancellation fee of 1,500 Baht will be charged. The full fee refund will be transferred
to candidate’s account details within 2 months after the complete form, payment
and other documents (if any) have been received.
*IDP reserves the rights not to proceed a cancellation if the above conditions do
- A copy of candidate’s bank details (Thailand saving account ONLY and usually has
be 10-digit account number) Money transfer
outside Thailand will be done through Western Union service.
- Original test fee receipt (ONLY for those making the payment at the IELTS desk).
Please firstly upload the receipt and send the original copy via post by an EMS
or express service from overseas.
Address: IDP IELTS (IELTS Cancellation)
IDP Education Services
313, 4th Floor, CP Tower, Silom Road,
Silom, Bangrak, Bangkok 10500 (Thailand)
Tel. 02 638 3111
- A signed copy of your ID document (Thai ID or Passport)
- Sick Cases: Candidates may apply for a cancellation
if not within 10 working days ONLY if candidates are sick.
A valid, genuine medical certificate from a hospital (a certificate from
a clinic is NOT acceptable) must be submitted
in addition to other documents mentioned. This also needed to be uploaded and send
the original copy via post by EMS or express service from overseas.
**In case of illness, candidates are allowed to submit a cancellation request within
5 working days after the test. However, the
medical certificate must CLEARLY state that the candidate was sick on the test day
or has been sick during the test day**
For any queries, please email